Delivery

Hong Kong Delivery

Pre-order coffee beans delivery

Coffee beans are delivered via:-
1. EC-ship or HK Post for 1 bag (we do not recommend residential address since processing time may take around 7 days)
2. SF-Express for 2bags or more (customer is responsible for any surcharge)

Equipment delivery

Postage is calculated at checkout stage based on weight are shown below:-

1. Orders under 200g are sent by local packets via Hong Kong Post for $HKD6.00
2. Orders under 500g are sent by local packets via Hong Kong Post for $HKD15.00
3. Orders over 500g are sent by TA-Q-BIN via Yamato Transport or SF-espress for $HKD50.00

Free delivery could be offered for order over $HKD800.00.

Most deliveries will be arranged in 3-4 working days once the order is confirmed.

Big Bean Club will notify the customer in the event that the delivery address could not be reached. Extra charges would be discussed on a case by case basis.

International Delivery

International shipping rates are quoted door to door, but do not include any local import duty or taxes that may or may not be payable in the chosen country of delivery. Customers should verify whether any taxes or duties may be payable prior to placing the orders. No cancellations or returns will be accepted.

These delivery terms shall be governed by the laws of the Hong Kong Special Administrative Region, the People's Republic of China and customer and the Big Bean Club agrees to submit to the exclusive jurisdiction of the Hong Kong courts. Big Bean Club may revise these terms and conditions at any time without prior notice. If any dispute arises, Big Bean Club’s determination shall be final. Where these terms and conditions are available in Chinese, the English version is the governing version and shall prevail whenever there is a discrepancy between the two versions.